1. Introduction

Growth Charge ("we," "us," or "our") operates the website at thegrowthcharge.com and related services for trade and service businesses across the United States.

This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. By using our website or submitting your information, you agree to the practices described here.

2. Information We Collect

We collect information you provide directly and information collected automatically when you use our site.

Contact details — name, email, phone number, company name, and service area when you submit our contact form or book a call
Project information — messages about your business, branding needs, and service interests
Communications — emails, call notes, and correspondence related to your enquiry or project
Technical data — IP address, browser type, device information, and pages visited via cookies and analytics tools
Calendly data — scheduling information when you book through our Calendly integration

3. How We Use Your Information

We use personal information for legitimate business purposes, including:

Responding to enquiries and providing brand review consultations
Delivering design, website, and branding services you request
Sending project updates, proposals, and service-related communications
Improving our website, marketing, and client experience
Complying with legal obligations and protecting against fraud or abuse

4. How We Share Information

We do not sell your personal information. We may share data with trusted service providers who help us operate our business, such as:

Email and hosting providers
Calendly for appointment scheduling
Analytics providers (e.g. Google Analytics) to understand site usage
Print, install, or production partners when you request coordinated fleet or uniform services
Legal or regulatory authorities when required by law

These providers are permitted to use your information only to perform services on our behalf.

5. Cookies & Analytics

Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Data Retention

We retain personal information for as long as needed to fulfil the purposes described in this policy, including to provide services, maintain business records, resolve disputes, and comply with legal requirements. Enquiry data is typically retained for up to 3 years unless a longer period is required.

7. Security

We implement reasonable administrative, technical, and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. California residents may have additional rights under the CCPA. To exercise your rights, contact us using the details below.

9. Children's Privacy

Our services are directed at businesses and are not intended for individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect changes. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or requests, contact us at hello@thegrowthcharge.com or through our contact page.